Labor and travel expenses included
Travel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.
Experienced APC Certified Field Service Engineer
Our factory trained Field Service Engineers are rigorously trained and tested on universally accepted safety practices and electrical codes as well as our own product set, offering our customers the highest level of service available in the industry today.
System cleaning
Cleaning your system of dust and grime accumulated during normal operation will extend the life of the hardware.
Functional verification
During each Preventive Maintenance visit, our APC Certified Field Service Engineers will run tests to verify your system is functioning correctly in all operational modes, stopping problems before they start.
Written summary report
APC project managers will provide you with written reports to keep you informed of the progress of your project.
Environmental inspection
In order to ensure that your system is housed in a suitable environment for optimal functionality, we will inspect the site for conditions that might damage your system, such as excessive heat or humidity.