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DELL 3Y Basic Onsite to 4Y Basic Onsite IN
SKU:
XNBNMN_3OS4OS
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Dell’s base warranty covers repair or replacement for manufacturing defects only and does not include support for software-related issues. Basic service provides telephone (online chat (where available) and e-mail) hardware troubleshooting during local business hours, excluding local national holidays. During the telephone-based troubleshooting, the Dell Technician will determine if an onsite service technician is required.
Dell recommends ProSupport for PCs - your customers need more than a basic warranty service to keep their employees happy and productive. ProSupport Suite for PCs combines 24x7 (including holidays) non-scripted direct access to in-region IT experts and Next Business Day onsite reapirs. AI-driven, intelligent support that allows businesses to stay ahead of IT issues and employee frustration.
*Response times may vary by country and location. Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
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Product type Upgrade |
Service type Basic Onsite |
Service included Parts and Labour |
Next Business Day (NBD) |
Service time (hours x days) 8x5 |
Number of years 4 year(s) |
Phone support |
On-site support |
Web support |
Troubleshooting |
Parts replacement |
Compatibility XPS 14 9440
XPS 16 9640 |
Please note that the product image is for illustration purposes only and the actual product may differ in appearance from the product image (e.g. computers might not include a display, even if there is one in the product image). If you have any questions, please contact us before making an order.
Technical information is provided by a third party. We do not guarantee or assume responsibility for the accuracy or reliability of the information.